BLUEMOMENT

or is anyone elses screen jumping around?
I blame the fekking snowflakes

claymore wrote:or is anyone elses screen jumping around?
I blame the fekking snowflakes

There are no snowflakes. Go and have a wee lie down.

Did you enjoy your Customer care course then, Nick?

Arghiro wrote:Did you enjoy your Customer care course then, Nick?

In what way are you a 'customer' of mine?

You offer a service , we accept it , so you are the service provider and we are the customers. The fact we don't pay makes us non paying customers not non customers

jim.r wrote:You offer a service , we accept it , so you are the service provider and we are the customers. The fact we don't pay makes us non paying customers not non customers

I think you will find that any dictionary definition of 'customer' involves the concept of payment.

Nick wrote:

jim.r wrote:You offer a service , we accept it , so you are the service provider and we are the customers. The fact we don't pay makes us non paying customers not non customers

I think you will find that any dictionary definition of 'customer' involves the concept of payment.

Hate to disagree..

"Customer
Definitions
1. General: A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers."

Interesting perception Nick.
We are all customers of each other really - interdependent. In business terms it is not uncommon to differentiate between Internal and External customers. As users of the excellent service you provide, we are your customers - all be it, non-paying. Naturally if you chose to charge or of for some other reason we all walked away, then the service would suffer to the point of being without purpose. So - I would respectfully suggest that Jimi is correct in his appraisal of the situation and that the provider/customer relationship is not always entirely dependent upon financial transaction. I would go so far as to suggest that perceiving the relationship as one which involves the concept of payment it to take a rather blinkered approach, my ageing philanthopist.

Not that I would deign to suggest that you are ever blinkered......

jim.r wrote: Hate to disagree..

"Customer
Definitions
1. General: A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers."

That is from the 'business dictionary'. I prefer to use real dictionaries. This isn't a business.

However, you are correct, - you are able to make a choice and feck off to YBW or Sailing Anarchy if you don't like the way this forum is run.

claymore wrote:Interesting perception Nick.
We are all customers of each other really - interdependent. In business terms it is not uncommon to differentiate between Internal and External customers. As users of the excellent service you provide, we are your customers - all be it, non-paying. Naturally if you chose to charge or of for some other reason we all walked away, then the service would suffer to the point of being without purpose. So - I would respectfully suggest that Jimi is correct in his appraisal of the situation and that the provider/customer relationship is not always entirely dependent upon financial transaction. I would go so far as to suggest that perceiving the relationship as one which involves the concept of payment it to take a rather blinkered approach, my ageing philanthopist.

Not that I would deign to suggest that you are ever blinkered......

Fascinating though your erudite remarks are I am afraid that I regard my customers as the people who pay for my services and allow me to put food on the table.

You lot just take up inordinate amounts of my time and in fact cost me money.

Oi!

Where's the bubbles????

Nick wrote:

jim.r wrote: Hate to disagree..

"Customer
Definitions
1. General: A party that receives or consumes products (goods or services) and has the ability to choose between different products and suppliers."

That is from the 'business dictionary'. I prefer to use real dictionaries. This isn't a business.

However, you are correct, - you are able to make a choice and feck off to YBW or Sailing Anarchy if you don't like the way this forum is run.

Hah, jings you're awfie good at redefining the rules "aka moving the goalposts" ... you did say "any dictionary" in the post that I responded to!

And to be absolutely pedantic, has anyone mentioned , let alone criticised the way this forum is run?

jim.r wrote:
And to be absolutely pedantic, has anyone mentioned , let alone criticised the way this forum is run?

No, no-one has ever slagged me off for a lack of 'customer care'

we all got back on the water me'thinks...

Enjoying watching a Bavaria having a nice wee drift over from the Holy Loch ....

Donald